Q: Do you offer expedited shipping?

Yes, we offer both FedEx Express Saver and 2nd Day shipping options at checkout.

Q: My order arrived damaged. What do I do?

In the unlikely event that your order arrives damaged, contact us here . Be sure to reference your Order Number. EveryGunPart will work to with you and the shipping carrier to rectify the situation.

Q: Is my item in stock?

Inventory on EveryGunPart.com is live, so if it’s on the website, it’s in stock. However, each item is unique, so don’t wait to purchase if you see something that you want. Once it’s gone, it’s gone.

Question 1

What is NoFraud?

Accepted Answer

NoFraud is a fraud prevention solution for eCommerce businesses. They screen transactions on behalf of businesses and alert them if they find a transaction is at high risk for fraud. This protects consumers against unauthorized credit card use and protects businesses against fraudulent chargebacks.

Question 2

What forms of payment do you accept?

Accepted Answer

EveryGunPart accepts Visa, MasterCard, Discover, cashier’s check, and USPS money orders. All other forms of payment will be refused. We do not accept PayPal or any other payment methods at this time.
 
Related Questions

<a href="/faq/who-do-i-make...

Question 3

How long will it take for my order to arrive?

Accepted Answer

Once your order ships (normally within 48 business hours), transit time can vary depending on the shipping method you selected at checkout. EveryGunPart is not responsible for lost or stolen packages, delays or damage incurred during transit.
Your orders...

Question 4

What is a parts kit?

Accepted Answer

A gun parts kit is a kit of firearm parts without the receiver (the legally regulated part of a gun) or—in the case of revolvers—with a cut frame. They are intended for repair and restoration of existing firearms and are NOT functioning firearms.
No firearms...

Question 5

Do you offer expedited shipping?

Accepted Answer

Yes, we offer both FedEx Express Saver and 2nd Day shipping options at checkout.

Question 6

Will I receive a tracking number for my order?

Accepted Answer

Yes. Once your order ships--usually within 48 business hours--you will receive a Shipping Confirmation email that includes your tracking number. Please check your spam folder or filters to allow email from @everygunpart.com.
You can also find tracking information...

Question 7

What is the status of my order?

Accepted Answer

Once your order is shipped, you'll receive an email notification which includes tracking information. Be sure to check any spam folders or filters associated with your email inbox.
Your order status, tracking numbers and other account info can also be found...

Question 8

How can I make changes to my order after it's been placed?

Accepted Answer

Once submitted, orders cannot be changed. However, you can cancel an order within 30 minutes of placing it. We ship most orders the same business day.
Related:

<a title="Can you combine multiple orders so they ship together?" href="/faq/can-you-combine...

Question 9

My order arrived damaged. What do I do?

Accepted Answer

In the unlikely event that your order arrives damaged, contact us here. Be sure to reference your Order Number. EveryGunPart will work to with you and the shipping carrier to rectify the situation.

Question 10

What is your return policy?

Accepted Answer

Our Return Policy can be found here. Related What happens if I refuse a delivery? How can I cancel my order?

Question 11

How can I contact EveryGunPart.com?

Accepted Answer

We conduct all correspondence via email. This ensures an accurate record of communications and assists us in providing our customers with prompt service. You can expect a reply with 24 business hours for any requests submitted 9 a.m. to 5 p.m. PST Monday ...

Question 12

Is my item in stock?

Accepted Answer

Inventory on EveryGunPart.com is live, so if it’s on the website, it’s in stock. However, each item is unique, so don’t wait to purchase if you see something that you want. Once it’s gone, it’s gone.

Question 13

The product I want is sold out. Can I email you and be notified when a particular item comes in?

Accepted Answer

At this time, we do not provide automatic product notification. We recommend visiting our site regularly and subscribing to our e-mail list for the very latest product info, special promotions and announcements...

Question 14

Can you help me with my build or project?

Accepted Answer

We at EveryGunPart are best suited to supplying you with the parts kits you need and cannot provide assistance with builds or repairs. For information on assembly, your local gunsmith and <a href="https://youtube.com" target="_blank" rel="noopener">YouTube...

Question 15

Will you buy my stuff?

Accepted Answer

We might! Email us a list of what you have available, and we will get back to you.
Please include the following in your email:
Images of each item. Description for each...

Question 16

I still have questions. How can I reach you?

Accepted Answer

We conduct all correspondence via email. This ensures an accurate record of communications and assists us in providing our customers with prompt service. You can expect a reply with 24 business hours for any requests submitted 9 a.m. to 5 p.m. PST Monday ...

Question 17

I want to return or exchange my order.

Accepted Answer

See our Return Policy here. If your return qualifies, you may submit a Return Authorization request for an RA number and instructions. We do not offer exchanges...

Question 18

Do you ship internationally?

Accepted Answer

No. We ship only to the continental United States, Alaska and Hawaii. Our parts kits are legal to own in most U.S. jurisdictions. However, local regulations vary, so it’s best to check municipal, state, or federal guidelines for your particular jurisdiction...

Question 19

I missed the last sale can I get that price you offered before?

Accepted Answer

Unfortunately, we cannot extend sales or special offers that have expired. To ensure you're notified of upcoming promotions, join our email list here.

Question 20

Why do I see charges to my credit card/debit account, even though my order didn't go through?

Accepted Answer

Authorizations are often mistaken for charges and are the result of normal credit or debit card processing. They are automatically resolved by your card issuer and while most issuers will mark authorizations as "pending", some do not. Typically, authorizations...

Question 21

My payment was declined or my payment failed. "Gateway error".

Accepted Answer

All payment declines are determined solely by your card issuer. EGP has no control over this process. Typing mistakes can also cause your card to be declined. Carefully check your information and submit your order again. Contact your card issuer if declines...

Question 22

How can I cancel my order?

Accepted Answer

Once submitted, orders cannot be changed. However, you can cancel an order within 30 minutes of placing it. To cancel an order, email us from the email address associated with your account, and be sure to include your ...

Question 23

Do you offer a Dealer discount?

Accepted Answer

We offer our dealer discount program to established customers who are consistently making high volume purchases. Acceptance into our dealer prgram is initiated by invitation from EveryGunPart.

Question 24

I need a phone call / call me.

Accepted Answer

EGP is an online-only retailer. For privacy, security, and fraud prevention, all of our customer service communication takes place through email. 

You can expect a reply with 24 business hours for any requests submitted 9 a.m. to 5 p.m. PST Monday through...

Question 25

Do you take PayPal or other forms of payment?

Accepted Answer

EveryGunPart accepts VISA, MasterCard, Discover, cashier's check, and USPS money orders. All other forms of payment will be refused. We do not accept PayPal or any other payment methods at this time.
 
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