You may request to return items within 14 days of the delivery date for refund or store credit. Without exception, returns will not be authorized after 14 days. Card refunds are issued only to the original payment card. Shipping is non-refundable. Merchandise purchased with USPS money order, cashier's check, gift credit cards, or prepaid credit cards can only be refunded in the form of store credit. We do not offer exchanges.
Products must be in original condition, unaltered and in original packaging. Merchandise is considered altered if it has been: damaged, painted, treated with chemicals or solvents, sanded, drilled, refitted, or otherwise modified from its original state. EGP reserves the right to determine which return products have been altered and to accept or deny any returns.
Items that are final sale cannot be returned. Final sale items include merchandise sold at 40% discount or greater. No additional discounts or credit can be applied to sale items.
Return Reasons
Items may be returned for the following reasons:
Product(s) not as described or expected
Wrong product(s) delivered
Wrong product(s) ordered
Product(s) longer needed
Returning Merchandise
All returns require a Return Authorization (RA) number. All returns are subject to a 15% restocking fee and will only be accepted if in their original packaging. EveryGunPart reserves the right to charge a restocking fee of up to 15% on any returns, including--but not limited to--used or damaged product and on returns not in compliance with our return instructions. We reserve the right to refuse returns entirely.
Return Authorizations will only be issued for orders that have been delivered.
How to Initiate a Return
Submit a Return Authorization request. Your Order Number, item number(s) (SKU) and your reason for return must be included. Please specify if you prefer a refund or store credit.
You will be notified via email with instructions and your Return Authorization (RA) number.
Return your merchandise following the instructions provided.
Clearly write your Return Authorization number on the outside of your package. If returning multiple packages, write your RA number on each package. Packages received without an RA number will NOT be accepted.
For the vast majority of returns, it may take 24-48 hours to inspect your return, process it into inventory, and complete your refund. Depending on your credit card issuer, it may take an additional 2-10 business days after your credit is applied for it to post to your account. All returns are subject to a 15% restocking fee. Shipping is non-refundable.
What our customers say...
"I purchased a parts kit from you for the first time last week and I just had to tell you how pleased I am with it!! Not just a pile of parts thrown in a box. Very professional packing and very fast shipping. I have already recommended you to many of my friends."
Michelle W. McClure, PA
What our customers say...
"I just want to commend your company on providing such a great product. I was expecting a “beater” that I would have to cleanup and have to ship out for professional re-finishing. Thanks for offering such an outstanding high quality product."
Cal M. Raleigh, NC
What our customers say...
"Package arrived today. Very nice stuff. Outstanding condition. Good job. Great replacement/spare parts. Thanks. You guys deserve credit for the effort you make to offer quality parts, hard to get replacement parts, and a parts kits selection for which you have no equal. Keep up the great work you do to make these kits available to those individuals that know what good is. I salute you."
Michael G. North Wales, PA
What our customers say...
"I figured I'd say thanks to the whole company for providing these parts. Five stars. The packaging is easily the best I've ever seen."
Joshua A. Lincoln Park, MI
What our customers say...
"I really like working with your company. Everyone is professional, fast, and friendly and you are appreciated by the gun builder community."
Scott G. Manassas, VA
What our customers say...
"I bought a parts kit for my dad as a birthday present. Ended up getting him a t-shirt too. He was super happy. Very good service and terrific packaging!"
Linda N. San Bernadino, CA
What our customers say...
"I'm not a big spender but they have good sales and good customer service. Been happy with my purchases."
Ethan P. Miami, FL
What our customers say...
"I just wanted to say THANK YOU!! You guys are doing a fantastic job! The parts are exactly what is pictured and shipping is super fast!!!"
Happy Customer Harry Star, ID
What our customers say...
"I received the item I ordered on time. Thank you very much and I'm looking forward to doing business with you in the future. I will be ordering more for sure and again, I appreciate your business."
James M. San Francisco, CA
What our customers say...
"I just wanted to let you know how impressed and happy I am with my recent order (RG 10 Revolver parts kit). Packaging was excellent, parts look to be in great shape and the shipping was very fast. Thanks so much."
Mark C.
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