How to submit a return authorization request.

Be sure to follow these instructions to prevent delays in processing your request. Requests that do not fall within our policy will be denied.

• Only items that meet all criteria on our Return Policy page will be approved.
• Requests made more than 14 days after date of delivery will NOT be authorized for return. No exceptions.
• No exchanges.

To request a return authorization:

1. Have your Order Number and the Item Number for each item you wish to return ready. This information can be found on your My Orders page.
   
   
   
   
2. Proceed to the Return Authorization Request page. Carefully review our policies and restrictions before submitting your request. Most rejected requests are the result of failing to meet our return policies or requirements.
3. Click the Next button.
   
   
   
   
4. Provide all relevant information in the fields provided. If you are requesting to return multiple items, be sure to provide information for each item. Failure to do so may result in rejection. Use the Comments field at the bottom of the page to provide necessary details.
5. Click the Submit button.
   
   
   

Your submission will be reviewed within 24 to 48 business hours.