Customer Support

What is NoFraud?

NoFraud is a fraud prevention solution for eCommerce businesses. They screen transactions on behalf of businesses and alert them if they find a transaction is at high risk for fraud. This protects consumers against unauthorized credit card use and protects businesses against fraudulent chargebacks.

What forms of payment do you accept?
EveryGunPart accepts Visa, MasterCard, Discover, cashier’s check, and USPS money orders. We do not accept PayPal or any other payment methods at this ...
How long will it take for my order to arrive?
Once your order ships (normally within 48 business hours), transit time can vary depending on the shipping method you selected at checkout. EveryGunPart...
What is a parts kit?
A gun parts kit is a kit of firearm parts without the receiver (the legally regulated part of a gun) or—in the case of revolvers—with a cut frame. They...
Do you offer expedited shipping?
Yes, we offer both FedEx Express Saver and 2nd Day shipping options at checkout.  
Will I receive a tracking number for my order?
Yes. Once your order ships--usually within 48 business hours--you will receive a Shipping Confirmation email that includes your tracking number. Please...
What is the status of my order?
Once your order is shipped, you'll receive an email notification which includes tracking information. Be sure to check any spam folders or filters associated...
How can I make changes to my order after it's been placed?
We do not offer changes or modifications to orders once they're placed.   Related: Can you combine multiple orders so they ship together? &...
My order arrived damaged. What do I do?
In the unlikely event that your order arrives damaged, please email pictures of the damage to us at help@everygunpart.com. Be sure to reference your Order...
What is your return policy?
Our Return Policy can be found here. 
How can I contact EveryGunPart.com?
We conduct all correspondence via email. This ensures an accurate record of communications and assists us in providing our customers with prompt service...
Is my item in stock?
Inventory on EveryGunPart.com is live, so if it’s on the website, it’s in stock. However, each item is unique, so don’t wait to purchase if you see something...
The product I want is sold out. Can I email you and be notified when a particular item comes in?
At this time, we do not provide automatic product notification. We recommend visiting our site regularly and subscribing to our e-mail list for the very...
Can you help me with my build or project?
We at EveryGunPart are best suited to supplying you with the parts kits you need and cannot provide assistance with builds or repairs. For information...
Will you buy my stuff?
We might! Email us a list of what you have available, and we will get back to you. Please include the following in your email: Images of ...
I still have questions. How can I reach you?
We conduct all correspondence via email. This ensures an accurate record of communications and assists us in providing our customers with prompt service...
Do you ship internationally?
No. We ship only to the continental United States, Alaska and Hawaii. Our kits are legal to own in most U.S. jurisdictions. However, local regulations...
When do you get in new product?
New stock is received and posted daily. Incoming merchandise varies and each item is unique. To ensure you're notified of new arrivals and promotions, ...
I missed the last sale can I get that price you offered before?
Unfortunately, we cannot extend sales or special offers that have expired. To ensure you're notified of upcoming promotions, join our email list here.&...
Can I place an order over the phone?
For privacy, security, and fraud prevention, all orders must be placed online.  
I just got my parts kit and I think something is missing.
Please inspect your order upon reception and contact us immediately if you think there are any parts missing prior to breaking the seal on your parts ...
Why do I see charges to my credit card/debit account, even though my order didn't go through?
Authorizations are often mistaken for charges and are the result of normal credit or debit card processing. They are automatically resolved by your card...
Can I pre-order an out of stock item?
Due to the variability in supply, we do not offer pre-irders on any of our product.    
Where can I find my order history?
Your order history and images of your past purchases can be found by visiting your My Orders section. Click View Order and then click the product link...
My payment was declined or my payment failed. "Gateway error".
All payment declines are determined solely by your card issuer. EGP has no control over this process. Mistakes in entry can also cause declines. Check...
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What our customers say... "I purchased a parts kit from you for the first time last week and I just had to tell you how pleased I am with it!! Not just a pile of parts thrown in a box. Very professional packing and very fast shipping. I have already recommended you to many of my friends."

Michelle W.
McClure, PA
What our customers say... "I just want to commend your company on providing such a great product. I was expecting a “beater” that I would have to cleanup and have to ship out for professional re-finishing. Thanks for offering such an outstanding high quality product."

Cal M.
Raleigh, NC
What our customers say... "Package arrived today. Very nice stuff. Outstanding condition. Good job. Great replacement/spare parts. Thanks. You guys deserve credit for the effort you make to offer quality parts, hard to get replacement parts, and a parts kits selection for which you have no equal. Keep up the great work you do to make these kits available to those individuals that know what good is. I salute you."

Michael G.
North Wales, PA
What our customers say... "I figured I'd say thanks to the whole company for providing these parts. Five stars. The packaging is easily the best I've
ever seen."

Joshua A.
Lincoln Park, MI
What our customers say... "I really like working with your company. Everyone is professional, fast, and friendly and you are appreciated by the gun builder community."

Scott G.
Manassas, VA
What our customers say... "I bought a parts kit for my dad as a birthday present. Ended up getting him a t-shirt too. He was super happy. Very good service and terrific packaging!"

Linda N.
San Bernadino, CA
What our customers say... "I'm not a big spender but they have good sales and good customer service. Been happy with my purchases."

Ethan P.
Miami, FL
What our customers say... "I just wanted to say THANK YOU!! You guys are doing a fantastic job! The parts are exactly what is pictured and shipping is super fast!!!"

Happy Customer Harry
Star, ID
What our customers say... "I received the item I ordered on time. Thank you very much and I'm looking forward to doing business with you in the future. I will be ordering more for sure and again, I appreciate your business."

James M.
San Francisco, CA
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